FRAME HOUSE GROUP PRIVACY POLICY This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://www.framehouse-group.com (the «Site»). PERSONAL INFORMATION WE COLLECT When you visit the Site, we automatically collect your contact information, specific information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as «Device Information». We collect Device Information using the following technologies: – «Cookies» are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org/cookies/ – «Log files» track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. – «Web beacons», «tags» and «pixels» are electronic files used to record information about how you browse the Site. When you contact us through the Site, we collect certain information from you, including your name, email address, and phone number. We refer to this information as «Contact Information». When we talk about «Personal Information» in this Privacy Policy, we are talking both about Device Information and Contact Information. HOW DO WE USE YOUR PERSONAL INFORMATION? We use the Contact Information to communicate with you and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). SHARING YOUR PERSONAL INFORMATION We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=en Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to protect our rights otherwise. BEHAVIORAL ADVERTISING As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s («NAI») educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by: FACEBOOK – https://www.facebook.com/settings/?tab=ads GOOGLE – https://www.google.com/settings/ads/anonymous Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. DO NOT TRACK Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. YOUR RIGHTS If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. DATA RETENTION When you contact us through the Site, we will maintain your Contact Information for our records unless and until you ask us to delete this information. CHANGES We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@framehousegroup.com. SIA «Frame House group», Staru street 22 – 9, Riga, Latvia, LV-1015 Company reg: 40003518117 VAT reg: LV40003518117